Shipping Policy

Where We Ship

VYRIC currently ships orders to residential and commercial addresses located within the United States through available domestic shipping services.

At this time, we do not offer standard shipping to addresses outside the United States.

Shipping availability may depend on the destination and the carrier services available for that address.

Shipping Rates

VYRIC offers free standard shipping on orders shipped within the United States.

There are no standard shipping charges for eligible orders. Any applicable shipping offer or special shipping service will be clearly displayed during checkout before you complete your purchase.

Daily Order Cut-Off

Orders placed before 4:00 PM Mountain Time (GMT-06:00) on a business day are generally queued to begin processing on the same business day.

Orders placed after the daily cut-off time may begin processing on the next available business day.

Orders submitted on weekends or recognized holidays are generally processed on the next available business day.

Order Processing Time

Orders are generally prepared for shipment within 1 to 2 business days, Monday through Friday, after payment has been successfully confirmed.

During the processing period, we may:

• Verify payment and billing information.
• Review the order details and shipping address.
• Prepare and quality-check the ordered products.
• Securely package the order for shipment.
• Transfer the completed package to the appropriate shipping carrier.

During periods of unusually high order volume, processing may occasionally take longer than the standard timeframe. Where reasonably possible, we will provide updates regarding significant delays.

Transit Time

After an order has been shipped, standard transit time is generally estimated at 3 to 7 business days.

Actual delivery time can vary depending on the destination, carrier operations, weather, transportation conditions, seasonal volume, and other circumstances outside our direct control.

Some residential or remote destinations may require additional transit time.

Estimated Total Delivery Time

Most orders are expected to arrive within approximately 4 to 9 business days from the date the order is placed.

These timeframes are estimates rather than guaranteed delivery dates. Actual delivery may occur earlier or later depending on carrier performance and circumstances beyond our control.

What Counts as a Business Day

For this Shipping Policy, a business day means Monday through Friday, excluding recognized public holidays observed by VYRIC or the shipping carrier handling your order.

Orders are generally not processed on weekends or recognized holidays.

Shipping Carriers

Depending on the destination and operational availability, VYRIC may use established shipping carriers to deliver your order.

The carrier selected may vary based on the destination, package requirements, service availability, and other fulfillment considerations.

We do not guarantee that every order will be delivered by one particular carrier.

Order Tracking

Orders shipped by VYRIC generally include tracking information.

Once your package has been picked up or scanned by the carrier, tracking information is typically provided within 24 to 48 hours.

You can check your order status through our Track Your Order page.

If tracking information has not appeared within the expected timeframe, please contact our support team so we can review your order.

Changing or Cancelling an Order

If you need to change your order, update the shipping address, modify an item, or request cancellation, please contact us as soon as possible after placing your order.

• Requests received before fulfillment may be reviewed and, where possible, accommodated.
• Once an order has entered fulfillment, changes may no longer be possible.
• Once a package has been handed to the carrier, we are generally unable to cancel or modify the shipment.

For information about returns and refunds after delivery, please review our Return & Refund Policy .

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please make sure your street address, apartment or unit number, city, state, and ZIP code are correct before submitting your order.

If an order is returned because of an incomplete, incorrect, or undeliverable address supplied by the customer, the order may need to be reviewed before reshipment.

We recommend carefully reviewing your shipping information before completing checkout.

Delivered but Not Received

If the carrier's tracking information shows that your order has been delivered but you cannot locate the package, please check the following before contacting us:

1. Check around your delivery location, including your porch, entrance, mailbox, mailroom, side door, or other usual delivery areas.
2. Check with household members, neighbors, building staff, or others who may have accepted the package.
3. Allow up to 24 hours, as some carriers may mark a package as delivered shortly before it is physically delivered.
4. If the package still cannot be located, contact VYRIC so we can review the shipment and, where appropriate, coordinate with the carrier.

Any applicable resolution will be handled according to the circumstances of the order and our Return & Refund Policy .

Shipping Delays

While we work to meet our estimated delivery timeframes, circumstances outside our direct control may occasionally cause delays.

Examples may include:

• Severe weather conditions.
• Transportation or carrier disruptions.
• Public holidays and peak shopping periods.
• Unusually high shipping volume.
• Regional service interruptions.
• Other circumstances affecting carrier operations.

If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide updated information when available.

Lost Packages

If your tracking information shows no movement for an extended period or indicates that a package may have been lost in transit, please contact us.

Where appropriate, we may contact or open an inquiry with the responsible carrier to determine the status of the shipment.

Carrier investigations can take time. Once the investigation has been completed, any applicable resolution will be determined based on the circumstances and our Return & Refund Policy .

Damaged Packages

If your order arrives visibly damaged, please contact us within 48 hours of delivery so that we can review the issue promptly.

Please provide the following information:

• Your VYRIC order number.
• Clear photographs of the damaged product.
• Clear photographs of the external shipping packaging.
• A short description of the damage.

Each damage report is reviewed individually. Depending on the circumstances, the available resolution may include a replacement, return, or refund in accordance with our applicable policies.

Multiple-Item Orders and Split Shipments

Orders containing multiple products may occasionally be shipped separately or arrive on different dates.

This can happen because of product availability, fulfillment requirements, packaging considerations, or shipping arrangements.

If an order is split into multiple shipments, separate tracking information may be provided for each package where available.

Holiday and Peak Season Shipping

During holidays, seasonal promotions, and other periods of increased shopping activity, both order processing and carrier transit times may take longer than usual.

If you are placing an order for a specific occasion or deadline, we recommend allowing additional time for processing and delivery.

Where possible, important shipping cut-off information will be communicated on our website.

Undeliverable or Refused Packages

If a package is refused at delivery or returned to VYRIC as undeliverable for reasons that are not caused by VYRIC or the shipping carrier, the order may be reviewed before any eligible refund is processed.

This may include situations such as an incorrect address, incomplete address information, or repeated unsuccessful delivery attempts.

Questions About Shipping

If you have questions about your order, shipping status, tracking information, delivery estimate, or any other shipping-related matter, our team is available to assist you.

When contacting us, please provide your order number whenever possible so we can review your order more efficiently.

You can also visit our Order Tracking page to check your shipment status.